“The Cost of Maintenance”

                Today’s blog is about manufacturer’s recommended service intervals. Why they set them so high. Why we aren’t trying to sell you something you don’t need when we recommend a fluid service, part replacement etc. sooner than what the manufacturer says is required.  What it takes to really keep your vehicle going well beyond the […] Read more »

Auto Repair and You Part V

Welcome to Part V of Auto Repair Shops and You. This is where we deal with pricing differences, repair philosophies, and some of the reasons for disparity on invoices from shop to shop. Aside from techs seeing different “needs” for a vehicle, on a job to job comparison, you may still see differences in the […] Read more »

Auto Repair and You Part IV

Part IV in our series on Auto Repair Shops and You is going to deal with pricing, and how an estimate for repairs comes to be and why we will look over a vehicle completely whenever possible before calling with an estimate. In addition, I’ll be touching on why different shops quote different prices and […] Read more »

Auto Repair and You Part III

        “Few topics in the automotive repair business are as controversial and confrontational as the fee for a diagnosis. Should a customer have to pay for the time the mechanic spends figuring out what’s wrong with a vehicle or only for the repairs he or she actually makes? These days, doesn’t the technician just plug […] Read more »

Auto Repair and You Part II

The second in our series on Auto Repair Shops and You, is going to deal with how to know you’re not being taken advantage of.  It’s not uncommon for people to tell you horror stories about being ripped off at a dealership or even an independent repair facility. For every honest shop, there are probably […] Read more »

Auto Repair and You

This is the first in our series on Auto Repair Shops and You.  While we have a lot of excellent customers, and we are meeting new ones every day, there may come times when even the best customer has questions about a repair or how stuff works in the shop. I think the best way […] Read more »