About NAPA AutoCare
As a NAPA
AutoCare Center, we follow a strict Code of Ethics so customers will know up
front what to expect. As part of this code, we pledge to:
* To perform high quality diagnostic and repair service at a fair price using quality Napa parts
* To employ ASE certified technicians
* To be dedicated to customer satisfaction
* To exercise reasonable care for the customers property while in our possession
* To obtain prior authorization and provide a price estimate for work performed
* To provide a system for fair settlement of customer complaints should they occur
* To maintain the highest standards of our profession
* To uphold the integrity of all members of the NAPA AutoCare Program
Our National NAPA AutoCare Warranty
We currently offer the NAPA AutoCare "Peace of Mind" Warranty, providing our customers with 12 months/12,000-miles of worry-free protection on qualifying parts and labor. Wherever you may travel, our warranty is honored at over 13,000 NAPA AutoCare locations across the country.
